Terms of Use / End-User License Agreement (EULA)

Welcome to DataEra Consulting Pvt. Ltd. (“DataEra”, “we”, “our”, or “us”). These Terms of Use / End-User License Agreement (“Terms”) govern your access and use of DataEra’s website (www.thedataera.com) and all products, solutions, software, and services provided by DataEra, including those in collaboration with technology partners. By accessing or using our website, solutions, or services, you agree to be bound by these Terms.

1. Scope

These Terms apply to:

  • All DataEra software, AI/analytics solutions, dashboards, APIs, and consulting services.

  • All integrations with third-party platforms, cloud services, or technology partners.

  • Any updates, enhancements, or modifications provided by DataEra.

These Terms form a binding agreement between you (the “User” or “Client”) and DataEra.

2. Acceptance of Terms
By using DataEra’s website, solutions, or services, you agree to comply with these Terms, including:

  • Licensing and usage provisions

  • Data and privacy obligations

  • All applicable laws and regulations

If you do not agree to these Terms, do not use our website or services.

3. License Grant

DataEra grants you a limited, non-exclusive, non-transferable license to:

  • Access and use our solutions and services for your internal business purposes.

  • Utilise features or integrations with technology partners as provided.

This license does not grant ownership of any intellectual property, software, or third-party platforms used in our solutions.

4. User Responsibilities

Users agree to:

  • Provide accurate information when interacting with DataEra or its solutions.

  • Maintain the confidentiality of any credentials provided.

  • Use the website and solutions lawfully and ethically.

  • Respect intellectual property and third-party technology agreements.

5. Intellectual Property

All content, software, methodologies, AI models, dashboards, and intellectual property remain the exclusive property of DataEra or its licensors.

  • Users may not copy, modify, distribute, or reverse-engineer any part of DataEra’s solutions without prior written consent.

  • Client-generated data remains the property of the Client, while DataEra may use aggregated, anonymised insights for research and development.

6. Data Privacy and Security

  • DataEra protects personal and organisational data in accordance with our Privacy Policy.

  • Users must comply with data protection laws applicable in their jurisdiction.

  • We implement industry-standard technical and organisational security measures but cannot guarantee absolute security.

7. Third-Party Platforms and Partners

  • DataEra solutions may integrate with or utilise third-party platforms (e.g., cloud services, AI platforms).

  • Use of these platforms is subject to their respective terms of use.

  • DataEra is not liable for third-party actions, services, or outages.

8. Restrictions

Users may not:

  • Reverse-engineer, decompile, or attempt to derive source code from any solutions.

  • Use solutions in ways that violate laws, infringe rights, or disrupt services.

  • Share or sublicense solutions without explicit written permission.

9. Disclaimers and Limitation of Liability

  • Solutions are provided “as-is” without warranty of any kind.

  • DataEra is not liable for indirect, incidental, or consequential damages.

  • Users acknowledge risks associated with data accuracy, third-party platforms, and analytics outcomes.

10. Termination

  • DataEra may terminate access to solutions for breach of these Terms.

  • Upon termination, users must cease all use and delete or return copies of DataEra solutions as instructed.

11. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of India.

  • Disputes shall first be addressed through good-faith negotiation, and if unresolved, referred to arbitration under the Indian Arbitration and Conciliation Act, 1996, in Jammu, India.

12. Changes to Terms

  • DataEra may update these Terms periodically.

  • Continued use of services constitutes acceptance of updated Terms.

13. Contact Information

For questions regarding these Terms:

DataEra Consulting Pvt. Ltd.
Email: support@thedataera.com
Website: www.thedataera.com
Address: 225, Gangyal Garden Jammu, India