Privacy Policy

Welcome to DataEra Consulting Pvt. Ltd. (“DataEra”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website (www.thedataera.com) and in connection with our consulting, advisory, and analytics services.

1. Scope and Applicability

This Privacy Policy applies to:

• Visitors to our website and digital platforms.

• Clients, partners, and vendors engaging with DataEra.

• Candidates applying for employment or collaboration opportunities.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

• Contact Information: Name, email address, phone number, organisation name, and job title.

• Business Information: Project details, business requirements, or inquiries shared during engagements.

• Recruitment Information: Resume, qualifications, employment history, and other application data.

• Financial Information: For invoicing or contractual purposes (when applicable).

b. Information Collected Automatically

When you visit our website, we may collect:

• Device and Usage Data: IP address, browser type, operating system, and access times.

• Cookies and Tracking Technologies: For analytics, site performance, and personalized experience.

c. Information from Third Parties

We may receive information from:

• Public databases, social media platforms (e.g., LinkedIn), or marketing partners.

• Clients or partners providing data for business collaboration

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3. How We Use Your Information

We use your personal information to:

• Deliver consulting, analytics, and advisory services.

• Communicate project updates, proposals, and service enhancements.

• Respond to inquiries and provide customer support.

• Recruit, assess, and manage employment candidates.

• Improve website experience, analytics, and content personalisation.

• Comply with legal obligations and protect DataEra’s rights and property.

4. Legal Basis for Processing (Applicable for EU/EEA Visitors)

Where applicable under GDPR, DataEra processes personal data based on:

• Contractual necessity – to fulfil our service agreements.

• Legitimate interest – to improve services and client relationships.

• Consent – for communications or marketing where required.

• Legal obligation – to comply with regulatory requirements.

5. How We Share Information

DataEra does not sell or rent personal data.
However, we may share limited information with:

• Service Providers and Subcontractors: Supporting our operations (e.g., cloud hosting, analytics, or HR systems).

• Business Partners: For joint project delivery with consent.

• Legal Authorities: When required by law, regulation, or to protect our rights.

All third-party processors are bound by confidentiality and data protection agreements.

6. Data Retention

We retain personal data only as long as necessary for:

• The purposes outlined in this policy,

• Compliance with legal, contractual, or regulatory obligations.

Once retention periods expire, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to safeguard data, including:

• Encryption and secure data transmission.

• Access control and role-based permissions.

• Regular system monitoring and vulnerability management.
  While we take all reasonable precautions, no system is entirely secure, and we cannot guarantee absolute protection.

8. International Data Transfers

As a global analytics company, we may transfer personal data to affiliates or service providers across borders. We ensure such transfers are compliant with applicable laws (e.g., GDPR Standard Contractual Clauses).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.

• Object to processing or request data portability.

• Lodge a complaint with a relevant data protection authority.

Requests can be made via the contact details below.

10. Cookies Policy

We use cookies to:

• Improve website functionality and analytics,

• Personalize your browsing experience,

• Understand visitor engagement and optimize content.

You can manage cookie preferences through your browser settings.

11. Children’s Privacy

Our services are not directed to children under 16 years of age.
We do not knowingly collect personal information from minors. If such data is discovered, it will be promptly deleted.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The updated version will be posted on our website with a revised “Last Updated” date.

13. Contact Us

For questions, concerns, or data protection requests, please contact:

Data Protection Officer (DPO)
DataEra Consulting Pvt. Ltd.
Email: contactus@thedataera.com
Address: 225, Gangyal Garden, Jammu, India
Website: www.thedataera.com